Gem Bounty Delivery Process
Order Processing:
Upon completion of a purchase on Gem Bounty, our team initiates the order processing promptly. Orders are processed within 5 hours of the purchase date.
Shipping Timeframe:
Gem Bounty understands the importance of timely delivery. Once an order is processed, our standard shipping time is between 1 to 2 weeks, depending on the destination and product availability. Please note that this timeframe may vary based on the shipping location and any unforeseen circumstances, such as customs clearance delays.
Order Confirmation:
After successful order processing, customers will receive an email confirmation containing details of their purchase and a unique order number. This confirmation email also serves as a receipt for the transaction.
Shipment Tracking:
Customers will be provided with a tracking number as soon as their order is dispatched. This allows them to monitor the progress of their shipment in real-time. To track your order, simply visit the “Track Order” section on our website and input your order number.
Shipping Partners:
Gem Bounty collaborates with reputable shipping partners to ensure the safe and secure delivery of your orders. While we strive to deliver within the specified timeframe, external factors such as customs procedures or unexpected events may impact delivery times.
International Shipping:
For international orders, additional time may be required due to customs processing. Gem Bounty is not responsible for any customs duties, taxes, or fees incurred during the importation process. Customers are advised to check their local customs regulations for information on potential charges.
Delivery Address:
Customers are responsible for providing accurate and complete delivery information during the checkout process. Gem Bounty is not liable for delays or non-delivery caused by incorrect addresses provided by the customer.
Contacting Customer Support:
If you have any concerns or inquiries regarding your order, our customer support team is ready to assist you. Contact us at [gembounty@outlook.com] with your order number and details, and we will respond to your query promptly.
Refund and Returns Policy:
Gem Bounty offers a 30-day return and refund policy. If you are not satisfied with your purchase, you may initiate a return within 30 days of receiving the product. After 30 days, no returns or refunds will be processed. To initiate a return, please contact our customer support team at [gembounty@outlook.com] with your order number and reason for return. For more details, please refer to our “Returns and Refunds Policy” available on our website.
Thank you for choosing Gem Bounty. We appreciate your trust, and our team is dedicated to ensuring a seamless and satisfactory shopping experience for all our customers.
